What Our Clients Say

  • Leading Associations provided excellent guidance, a clear path to focus the Board attention on roles and responsibilities, defined strategic... read more

    Patti F. Avatar
    Patti F.

    As a CEO who was in the middle of Board of Directors change, Rob and his team were super helpful... read more

    Duke R. Avatar
    Duke R.

    Rob and Jeff were extremely professional and helpful while helping our firm transition. We came away from meeting with... read more

    Ryan M. Avatar
    Ryan M.
  • Good facilitation with a tough group. Sponsored some pretty deep and intense conversation

    Doug S. Avatar
    Doug S.

    Leading Associations was and continues to be a true gift to our organization. When we first hired them we... read more

    Sonja C. Avatar
    Sonja C.

    Our non-profit worked with Jeff Arnold and Leading Associates to better understand our Board’s role in the current organizational life... read more

    Josh W. Avatar
    Josh W.
  • great presentation for Homes Of Living Hope. Very informative and well done. Thanks!

    Scott K. Avatar
    Scott K.

    Rob and Jeff provided immeasurable help to our Board of Directors. Their presentation was clear, concise, and specifically tailored... read more

    Dion W. Avatar
    Dion W.

    Fantastic facilitators. They walked our committee through the qualities of a well functioning, positive and productive group and then... read more

    Kelsey M. Avatar
    Kelsey M.
  • Great experience with Leading Associations - Rob and Jeff put together a custom designed program that they presented to... read more

    T S. Avatar
    T S.

    Jeff & Rob are wonderful partners to work with. Their presentation was dynamic and interesting. We look forward to working... read more

    Annie O. Avatar
    Annie O.

    Great program, informational and interesting.

    Helen P. Avatar
    Helen P.
  • Rob & Jeff's Boot Camp is just the boost nonprofits need to foster authentic partnerships with board members.

    Barbara P. Avatar
    Barbara P.

    The Leading Associations workshop was presented in a fun, hands on way that made the information fun to learn. ... read more

    Granby P. Avatar
    Granby P.

    Jeff did an amazing job of helping our board do the significant work toward creating an updated strategic plan in... read more

    Karen M. Avatar
    Karen M.
  • Leading worked with our board to help us define opportunities to improve, and set goals against those for 2020. ... read more

    Julie S. Avatar
    Julie S.

    I liked it a lot, it was very clear, I really liked the unit 6 Building a World Class... read more

    Milena Q. Avatar
    Milena Q.

    Session was well organized and executed. Would go through again and again with new Boards.

    Jennifer T. Avatar
    Jennifer T.
  • My non-profit org used Leading Associations for a strategic plan three years ago. It was valuable on two fronts. First,... read more

    Julie S. Avatar
    Julie S.

    Rob and Jeff with Leading Associations gave a very informative and enjoyable presentation on Building a World Class Board to... read more

    Tara D. Avatar
    Tara D.

    We asked Leading Associations to meet with our Realtor Association to give us ideas on how to improve our governing... read more

    Dorothy S. Avatar
    Dorothy S.
  • Great class, great information to direct you into the leadership role. Really enjoyed every topic presented. I recommend... read more

    The N. Avatar
    The N.

    Check out Leading Associations...an excellent organization that works with associations and boards to help them communicate, grow and thrive.

    Carolyn K. Avatar
    Carolyn K.

    Leading Associations is the first call on my list when I need trusted advice. They bring real-world expertise and... read more

    Tim B. Avatar
    Tim B.
  • Our Board of Directors worked with Leading Associations nearly a year ago. The team did a wonderful job of getting... read more

    Kendra F. Avatar
    Kendra F.

    Leading Associations has been super helpful to our non-profit organization by helping us to resolve some major problems, and also... read more

    Robin S. Avatar
    Robin S.

    I've known Rob and Jeff for many years. They have been a constant source of strategic guidance and leadership knowledge... read more

    Deborah R. Avatar
    Deborah R.
  • I attended the World-Class Board workshop two years in a row. Wow! There was SO much I didn't know. I... read more

    Kathe P. Avatar
    Kathe P.

    Leading Associations has done many projects for my association - member needs surveys, board training, a complete bylaws revision, and... read more

    Karen N. Avatar
    Karen N.

About World Class Boards

World Class Boards is the training arm of Leading Associations. Our services are thoughtfully designed, expertly delivered and offer a leading-edge customer experience.

We pride ourselves on giving your organization a proven system to overcome any individual, cultural, structural or strategic challenges your organization encounters.


Jeffrey Arnold, MAM, CAE

Jeffrey Arnold, MAM, CAE

Leading Associations President and Co-Owner

Jeff Arnold, MAM, CAE is an association leadership strategist who helps association CEOs and their Boards of Directors build world-class strategy, world-class boards and world-class board/staff relationships. He is President and co-owner of Leading Associations, a company that provides training, consulting and management services to associations, showing them how to provide visionary leadership, establish an aspirational culture and produce remarkable results.

Jeff earned a Masters in Association Management (MAM) from The George Washington University in Washington, DC, and a Bachelors of Science in journalism.

Robert Spangler, MPA

Robert Spangler, MPA

Chief Operation Officer and Principal

Rob Spangler, MPA, CSC is a leadership confidant who helps CEOs and their Board of Directors to clarify strengths and areas of challenge so they can build stronger leadership teams and organizations. He is co-owner of Leading Associations, a company that provides training, consulting and management services to organizations, showing them how to provide visionary leadership, establish an aspirational culture and produce remarkable results.

Rob earned a Masters Degree in Public Administration from the University of Colorado at Denver and two Bachelor of Arts degrees from Fort Lewis College. He served on the Colorado Society of Association Executives Board of Directors and was Executive Director of the Colorado Human Resource Association, where he created their annual convention and, with a strong team, developed it to the largest HR convention in the central United States.

Tim Blum, CAE

Tim Blum, CAE


Tim Blum brings a dynamic understanding of association management, trade and membership organizations to World Class Boards. Tim’s varied duties include working with the World Class Boards training program, Leading Associations’ consulting efforts and The Sales Association’s webinar and educational series.  Tim is the founder and Executive Director of Energy Voice Institute. EVI promotes energy careers through Energy Career Days, showing students what a career in energy is really like.